DELIVERY POLICY
📍 Delivery Areas:
We deliver our agricultural machinery, mini-excavators, horse trailers and refrigerated trailers throughout Europe , free of charge .
- 🟢 Free delivery throughout Europe
- 🔴 Outside Europe: please contact us for a personalized quote
⏱️ Delivery times:
Delivery times vary depending on the destination and the product ordered:
- Order processing time : 1 to 2 working days
- Products in stock : dispatch within 3 to 7 working days
- Average delivery time in Europe : between 5 and 15 working days
You will be informed by email at each stage (confirmation, shipping, delivery).
🏗️ Delivery Terms:
- Free delivery to the address indicated
- Delivery provided by carriers specializing in the transport of heavy or bulky equipment
- Doorstep delivery (unloading in front of your home or nearby)
- The customer must ensure that the delivery location is accessible to heavy goods vehicles
⚠️ In case of inaccessibility (narrow path, impassable terrain, etc.), an alternative delivery can be organized at your expense.
📦 Receipt of the Goods:
Upon receipt of your order:
- Check the condition of the package and equipment in the presence of the carrier
- Note any anomalies or damage on the delivery note
- Take pictures if necessary
- Report any problems within 48 hours to our customer service: contact@meca-tractor.com or (+33) 6 49 70 94 11
❗ Delays and Unforeseen Events:
Although we make every effort to meet the announced deadlines, certain factors may cause delays (customs, weather, strikes, etc.). We will keep you informed in the event of any delays.
🛑 Right of Withdrawal:
Given the specific nature and weight of our products, the right of withdrawal applies automatically (article L221-28 of the Consumer Code).
See our General Conditions of Sale for more information.
La Jambette, 97200 Fort-de-France, France
Telephone: (+33) 6 49 70 94 11
Email: contact@meca-tractor.com